Optional Survey Services
Hosted Survey™ is designed to be both a do-it-yourself tool
for self-service customers, and a full-service technology and
support platform for larger, more complex projects and customers
with ongoing research and client needs.
For do-it-yourselfers, setting up your account is all you need
to set up your survey, send it out, receive the data from the
completed surveys, and view your reports. Simply
For those seeking personal help with your projects, a combination
of online survey software augmented by professional services,
custom support and project resources, or to completely outsource
your survey research projects, we offer several optional services
packages to assist you in the setup, administration, analysis
and reporting for your surveys. These Optional Packages are each
priced separately and are described below.
Survey Setup Option
The experts at Hostedware Customer Services will provide complete
survey setup that will save you time, take advantage of our expertise,
and ensure best possible functioning of your survey.
- Timely setup of customer's survey
- Entry of customer's questions
- Instruction, logo & formatting, and all the finishing
touches
- Conditional branching
- International language or multi-lingual surveys
- Logo design, resizing and retouching
- Hosting of logo, documents, audio-visuals, reference aids
and other materials
- Flash Animation, including character animation ()
Survey Administration Option
Hostedware Customer Services will provide a complete respondent
administration and email invitation package including:
- Uploading customer's respondent list
- Sending customer's invitations
- Monitoring responses
- Sending reminder invitations when appropriate
- Providing online and telephone support to customer's survey
respondents
- Optional dedicated toll free number and answering service
Survey setup and administration packages start as low as $150.
Call toll free (800) 211-6967, or (949) 585-1500, or email
for a special quote.
Advanced Statistical Analysis & Reporting Package Options
Hostedware's Special Projects team of experts will convert your
raw survey data into highly customized, personalized and informative
reports for your exact needs. Choose from a wide variety of packages
to meet your exact requirements.
Basic Statistical
Analysis
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Advanced Statistical
Analysis
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Historical Trend
Analysis
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Frequency Count
Percentage Distribution
Mean (Average)
Sum
Standard Deviation
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Standard Deviation and Variance
Average Deviation
Median
Percentile
Pearson Correlation
Normative Comparisons (Benchmarking)
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Trend reporting on historical data
Data Cleanup
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Qualitative Analysis
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Verbatim Comments
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Package 1 - Single Level Drill Down
Report
This package is for surveys containing 50 or fewer questions and
includes:
- Aggregate Report
- One level data drill-down (single criteria selection, usually
based on demographic information of respondents)
- Basic Statistical Analysis
- Section Summaries (with approved survey design)
- Includes one vertical bar graph per question
- In our pre-defined format, with your logo and colors
- Survey must be properly coded with question and answer codes
Package 2 - Detailed Cross-Tab (Banner)
Report
This package is for surveys containing 50 or fewer questions and
includes:
- Aggregate Report
- Up to 20 data cuts in cross-tab format (usually based on demographic
information of respondents)
- Basic Statistical Analysis
- Section Summaries (with approved survey design)
- In our pre-defined format, with your logo and colors
- Survey must be properly coded with question and answer codes
Package 3 - Multi-Level Drill Down Report
This package is for surveys containing 100 or fewer questions
and includes:
- Aggregate Report
- Up to six levels of data drill-downs (multiple criteria selections
for cross-analysis, usually based on demographic information
of respondents)
- Basic Statistical Analysis
- Section Summaries (with approved survey design)
- Includes one vertical bar graph per question
- In our pre-defined format, with your logo and colors
- Survey must be properly coded with question and answer codes
Package 4 - Premium Detailed Cross-Tab
(Banner) Report
This package is for surveys containing 100 or fewer questions
and includes:
- Aggregate Report
- Up to 60 data cuts in cross-tab format (usually based on demographic
information of respondents)
- Basic Statistical Analysis
- Section Summaries (with approved survey design)
- In our pre-defined format, with your logo and colors
- Survey must be properly coded with question and answer codes
Package 5 - Premium Detailed Cross-Tab
Report with Drill Down
This package is for surveys containing 100 or fewer questions
and includes:
- Aggregate Report
- Up to 100 data cuts in cross-tab format plus up to six levels
of data drill downs (multiple criteria selections for cross-analysis
and comparative analysis, usually based on demographic information
of respondents)
- Up to ten levels of data drill-downs (multiple criteria selections
for cross-analysis, usually based on demographic information
of respondents)
- Basic Statistical Analysis
- Section Summaries (with approved survey design)
- Includes one vertical bar graph per question
- In our pre-defined format, with your logo and colors
- Survey must be properly coded with question and answer codes
Package 6 - Premium Multi-Banner Cross-Tab
Report with Drill Down
This package is for surveys containing 200 or fewer
questions and includes:
- Aggregate Report
- Up to ten dynamic cross-tab (banner) options, with up to 100
data cuts in each cross-tab (banner) plus up to ten levels of
data drill downs (multiple criteria selections for cross-analysis
and comparative analysis, usually based on demographic information
of respondents)
- Up to ten levels of data drill-downs (multiple criteria selections
for cross-analysis, usually based on demographic information
of respondents)
- Basic Statistical Analysis
- Section Summaries (with approved survey design)
- Includes one vertical bar graph per question
- In our pre-defined format, with your logo and colors
- Survey must be properly coded with question and answer codes
Package 7 - Power Point Slideshow Report
- Incorporate basic statistical analysis into slides
- Developed to your specifications
- Includes charts/graphs
Package 8 - 360 Degree Feedback Report
This report package is exclusively for Manager 360
reviews and includes:
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- Custom, private label 360 report template
- Reusable template design for ongoing reviews of multiple
managers
- Customized respondent relationships to manager - including
supervisors, peers, direct reports, business partners,
internal/external customers, self, and others
- Question by question analysis, subtotal (inclusion/exclusion
of self ratings) and summary analysis, overall ratings
and ratings broken down by relationship. Quantitative
analysis includes frequency counts, percentage distributions,
mean ratings, and standard deviations
- Open-ended comments captured verbatim
- Aggregate reporting safeguards to protect the anonymity
of respondents; comments are confidential, secure and
dynamically generated for each manager
- Charting/graphing of quantitative analysis
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Package 9 - Verbatim Comments Reports
Include verbatim comments report with any package or as a stand-alone
option. Comments are captured from open-ended questions.
Package 10 - Premier Custom Web-Based
Reporting
Web based data mart and reporting application. Free hosting and
data transfer for one month. Hosting and data transfer charges
to be determined for each application.
- Custom, private label web-based report application
- Real-time automated data transfer from survey
- Developed to your specifications
- Statistical and analytical consulting
- Reusable for multiple surveys and companies
- Multi-level access
- Administrator setup screen
If you have any questions about our software application, custom
services or pricing, or to set up your new account, please feel
free to call us at (800) 211-6967, or (949) 585-1500, or send
email to .
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"It's a great service.
Fast, effective and reasonably priced."
Brian Mahoney
VP, New Business Development
International Media Company
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 "Due
to Hostedware's quality, delivery, attention to detail, courtesy,
and great patience, my company was able to advance a contract
with a critical customer, which will have a significant impact
on our sales and consequently, our ability to purchase additional
access codes from Hostedware."
Bernard Martinage
Founding President
The Federation of Dining Room Professionals
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 "I
find the Hostedware staff very courteous, knowledgeable and
easy to work with. They have been proactive to my needs and
have met all my expectations of a quality survey provider."
Susan Reekie
Manger, Partner Marketing
Reserve America
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 "Hostedware
has created a user-friendly service that will revolutionize
social science research and cut dissertation data collection
time in half.
"I highly recommend to any
graduate student or researcher in the social sciences giving
Hosted Survey a try."
Beth Krause
Doctoral Candidate in Psychology
Duke University
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 "I
have found the Hostedware staff to be thorough and easy to
work with. The surveys themselves are clean and professional-looking,
and we have not had any technical problems.
"Hostedware offers a very cost-effective
solution, and we hope to use you again."
Greg
Wheeler
Accounts Director
Find/SVP, Inc.
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 "We
have completed our survey and it was a great success! We've
been able to acquire the results we were looking for and have
compiled fantastic statistics.
"We found a great company to conduct business with and
we thank you for all your assistance and patience in the administration
of our survey."
Mark Hood
Peak Performance
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 "I'm
very happy that I decided to have Hostedware set up my survey
for me. They listened to my needs, worked closely with me
to give me exactly what I wanted, and completed everything
I requested quickly. The customer service I received from
David Donaldson was very impressive. He is knowledgeable,
patient, and (most importantly), personable. I will be happy
to use Hostedware for my future projects."
Jim Berkowitz
President
CRM Mastery
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 "In
working with Hostedware, I found the staff to be very helpful
and cooperative as our project changed and evolved. They were
responsive to my questions and concerns, and delivered our
reports in a timely manner."
Bob Schumman
Independent Contractor
Supply Chain Performance Improvement Consultancy
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 "I
just wanted to take a brief moment and share with you some
of my experiences in working with Hostedware. It was and continues
to be a very positive experience that is well worth mentioning
to you.
"This was our first experience
in using an online survey of any kind, so we at Corporate
DevelopMint were a little unsure of what was available, and
what was possible from a surveying perspective. The folks
that we have worked with have shared their insights and wisdom
to make it work best for us. And, the technology utilized
is outstanding and easy to use, which makes you look good
to us, us look good to our client, and most crucial, the survey
look GREAT to potential respondents!
"I'd like to share a short
story that I believe says the most about Hostedware, and identifies
that which will bring us back in the future. Our survey was
being developed over the week of New Year's, which could have
made changes, updates, and edits difficult due to schedules,
etc. With our initial contact at Hostedware out for the holiday
week, we were given another person to contact if anything
came up. It did, of course, just as we were getting ready
for our final changes. This person was extremely helpful,
and said that if there were anything else, they would be out
of the office, but another person they named would be there
to help. Sure enough, something else came up on a Friday afternoon,
before we were "going live" on Monday. The third person, who
I expected to have no idea about anything that was going on,
made the edits we needed made, RIGHT THEN, with me on the
phone, as though they had been dealing with us throughout
the entire process! The next day, our survey was sent out
and we were up and running.
"A simple story that speaks
volumes about how well things are run internally at Hostedware!
The timeliness and customer service were outstanding!
Thank you Hostedware!"
Mike Kelly
Project Consultant
Corporate Developmint
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Click
Here to read more of what the rave is all about!
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